Direct express talk to representative plus#

Their customer service really sucks, if you are lucky enough to get someone to actually take your call. Do not use this card to receive your money if you can have a bank account. Still waiting for our transfer, we finally have decided it is easier just to have our social security check directly deposited into the bank than to deal with this card. If the funds are there, you shouldn't have to jump though hoops to access your own money. Why the card is not set up like a normal debit card is beyond me. Since we couldn't get money off the card because of the chip malfunction, we tried to pay our bills on line. No can do! We needed to pay car payment and other bills with the funds on the card. Try ordering something on Amazon with it. The card, also is problematic to use in paying bills online or purchasing anything. We have still not been able to access our monthly funds. Attempted 4 times to reach a live operator to confirm the transfer would go though this time but again, there is yet another wait on the phone, and then after a period of time, your call is disconnected. We are still waiting once again for the transfer to go though. With no notification, transfer did not go though. The average 1-3 days to transfer as they state, excluding weekends has not happened. It has been nothing but a nightmare trying to transfer funds within a timely manner even after being charged $1.50 per transfer. So we tried to resolve the problem online. So again, we were unable to resolve the issue to access our funds. But we didn't get a chance to wait, even though by then we were reaching a 3 hour wait time. Card failure or not! So she transferred us to another department.Īfter waiting an additional 30 minutes, a recording came on and said due to high volume, there would be a long wait. We do that through checking with our own internal database to ensure that the right person is getting a Direct Express card. Which by the way you have to pay a fee for if you need to replace your card more than once a year. But the operator we spoke to, was not authorized to order us a new card. If your issue is not urgent, you can also write to them at P.O. Waited nearly 2 hours on the phone for them to tell us nothing was wrong with our account. The best and fastest way to contact Direct Express is by calling their customer service department at 1-88. Funds where there, but card would not work. Our issues with this card stated when the magnetic strip and chip stopped working on our card when we went to withdraw money off the card. To contact a live customer service representative, you need to dial 1-88 and follow the guidance above.įor more information visit: me explain. Live Chat Supportĭirect Express does not support the live chat customer service option. Discover the account service option that works best for you: self-service, live chat, or scheduling a phone call.

You can visit the Official Web Site for more information.ĭirect Express®, Payment Processing Servicesĭirect Express does not support email customer service options. Open an account to save 30 off FedEx Express®, access time-saving tools and more Menu.

1-80: If you want to know the rules related to holding funds for more than one beneficiary.

1-80: To get the information regarding the Direct Express card.

1-88: Direct Express Customer Care Phone Number.

Here we give you some phone number which helps you to find an appropriate service for you: Representatives Hours of Direct Express Customer Serviceĭirect Express services are available 24/7 for its customer.

If your card has been lost, stolen, or damaged, then press 4.

To check the status of your previously ordered card, press 3.

Investment and Insurance Products are: Not Insured by the FDIC or Any Federal Government Agency Not a Deposit or. Youll have the opportunity to speak with an SSA representative that can help. We accept all relay calls, including 711.

If you want to re-enter your card number, press 1 If your bank card or your SSA-issued Direct Express debit card is lost or.

Direct express talk to representative plus#

ihad wages ect payed in for 20 plus years never a issue. Here are some Direct Express voice menu, which can help you to find an appropriate service: 20 year customer I was a royal bank of Scotland customer for 20 years plus.never had a late payment or returned direct debit knowen to me. After that, you will automatically connect you to a live agent from Direct Express.US Direct Express Speak to a Person: Here are steps to get a live person from Direct Express Customer Service, follow these steps: How do you Talk to a Person at Direct Express By picking Direct Express®, you’ve selected a quick, easy, and safe way to get your reward payments.

Your political gains will be automatically deposited into a prepaid debit card accounts on the payment day. If you are the customer of Direct Express and want to contact them so here, we are with all possible methods by which you can get a live person from Direct Express. US Direct Express Speak to a Person: In this post, we will talk about Direct Express Customer Services.